Legal

Terms and Conditions

Last updated: September 2026. Please read these terms carefully before using our website or placing an order.

1. About Our Business

Miwana Women Wear is an online fashion retailer offering premium western women's clothing — including dresses, tops, jeans, co-ords, skirts and party wear — designed for modern women.

By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Products and Descriptions

We make every effort to display our products, colours, and fabrics as accurately as possible. Actual colours may vary slightly depending on your screen settings.

Sizes are provided as a guide. Please refer to our size chart before ordering. Minor variations in measurement may occur due to the handcrafted nature of some garments.

3. Account and Accuracy

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.

Please ensure that the delivery and contact information you provide is accurate and complete so that we can fulfil your order without delay.

4. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed for commercial resale.

Prices are displayed inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing errors before an order is confirmed.

Payment must be completed in full before an order is dispatched. We use secure third-party payment processors and do not store card details on our servers.

5. Shipping and Delivery

Estimated delivery times are provided in good faith but are not guaranteed. Miwana is not responsible for delays caused by customs, couriers, or circumstances beyond our control.

It is the customer's responsibility to ensure that the import of our products is permitted in their country. Miwana will not be held liable for items seized or delayed by customs authorities.

Risk of loss and title for items pass to you upon delivery of the items to the carrier.

6. Returns and Refunds

Please refer to our Refund Policy for full details on our returns and refunds process.

All return requests must be submitted within 7 days of receiving the order. Items must be unused, in original packaging, and accompanied by proof of purchase.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Miwana and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or create derivative works from any content on this site without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Miwana shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or website.

Our total liability for any claim arising from a purchase shall not exceed the amount paid for the product in question.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

We collect and process personal data only as necessary to fulfil your order and provide our services, in accordance with applicable data protection laws.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable law. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

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